Jubel

Adventure made easy.

ABOUT THE CLIENT

Jubel is adventure made easy. They offer authentic, off-the-beaten path experiences by acutely curating personalized trips for all budgets. We helped them to digitalize their unique formula of creating tailor-made travel adventures for their clients.

THE CHALLENGE

¿How to automate already proven processes to unlock growth?

Jubel had already been operating for quite some time and had been well accepted by the community. They wanted to figure out what was stopping them from growing, and how could they automate some of their already proven processes.

OUR APPROACH

We studied how Jubel operated and their analogue process of curating travel experiences for their customers, and turned that into digital, reusable patterns; enabling a way to match the traveler’s preferences to travel plans and destinations directly on the platform.

Providing this would imply for Jubel representatives a way to speed up how they provide custom made trips to their clients; while greatly increasing the number of clients they can attend to.

PROJECT OVERVIEW

1w

Design Sprint

8w

Development
Launch!
Team

1.Digital Designer

2.Senior Devs

Avg. time to market

10 weeks

OUR APPROACH

We studied how Jubel operated and their analogue process of curating travel experiences for their customers, and turned that into digital, reusable patterns; enabling a way to match the traveler’s preferences to travel plans and destinations directly on the platform.

Providing this would imply for Jubel representatives a way to speed up how they provide custom made trips to their clients; while greatly increasing the number of clients they can attend to.

THE WORK

Intuitive Initial Survey

The main face of the application is a survey that allows visitors –in a very visual and straightforward way– to select their traveling preferences from a set of predefined parameters designed by Jubel.

THE WORK

Custom Travel Builder

Jubel Representatives can monitor customers’ answers to surveys, as well as generating custom travel proposals for them. Frequent types of travels are saved as ‘travel templates’ and are easily used as part of the final proposals for the client.

THE WORK

The Travel Proposal

After completing the survey and waiting for an answer, Jubel’s clients receive a tailored travel proposal, full of visual cues and glimpses of their future travel. Inside this same proposal view, the whole travel group can comment on what they like or dislike until they are good to go.