Okudoc was born out of a market need for accessible and reliable Telemedicine. Offering a solution for two target markets—patients and medical professionals— increases the project's complexity.
Okudoc’s vision was to offer a solution that could cater to a wide target market and would be highly scalable.
Okudoc’s software development began with our Design Sprint service. This phase defines together with our clients, the most critical and risky assumptions for the timeline of the project.
With the use of selected pieces from Heroku and Amazon Web Services, we were able to leverage the Okudoc platform and service infrastructure with the necessary healthcare guidelines to be HIPPA compliant.
Connect and bidirectionally pair GoDoc with third-party calendars where the availability of the doctor relied upon.
Create the platform’s core to show the best-fit physicians depending on proximity, medical attributes, and patient necessities.
Full end-to-end patient journey functionality: from targeted campaigns and patient interactions to measuring the most effective content in the platform. Additionally an NPS survey was done in order to close the loop and improve the overall service.
Okudoc’s software development began with our Design Sprint service. This phase defines together with our clients, the most critical and risky assumptions for the timeline of the project.
With the use of selected pieces from Heroku and Amazon Web Services, we were able to leverage the Okudoc platform and service infrastructure with the necessary healthcare guidelines to be HIPPA compliant.
Connect and bidirectionally pair GoDoc with third-party calendars where the availability of the doctor relied upon.
Create the platform’s core to show the best-fit physicians depending on proximity, medical attributes, and patient necessities.
Full end-to-end patient journey functionality: from targeted campaigns and patient interactions to measuring the most effective content in the platform. Additionally an NPS survey was done in order to close the loop and improve the overall service.
Although this Product is still a living entity and is evolving according to the opportunities we detect in the market – as well as based on the end-users’ feedback – we helped our client achieve the following goals:
✔️ Understand and enhance the entire patient experience in the region with a fully-digital process.
✔️ Normalized selected doctors all over the spectrum of the recognized/not-recognized doctors distribution, positioning high-quality doctors with fewer credentials as trustworthy professionals due to their excellent service provided, tracked through the GoDoc platform.
